Job Summary
We are seeking a dynamic Senior Manager/Head of
Interior Design & Fit-Out Services (DFS) to lead and oversee all design
and tenant fit-out activities across Sunway Malls Selangor. This role ensures
design excellence, compliance with standards, and timely delivery of store
openings while enhancing overall mall aesthetics and customer experience. You
will lead a team, manage key stakeholders, and drive continuous improvement in
retail space design and execution.
Key Responsibilities:
- Lead
and govern all Design & Fit-Out (DFS) activities across Sunway
Pyramid, Sunway Giza Mall, and Sunway Square Mall, ensuring compliance
with SOPs, corporate standards, and ISO requirements
- Develop,
review, and enhance fit-out guidelines and processes, ensuring full tenant
compliance throughout the fit-out lifecycle
- Drive
tenant fit-out execution, ensuring timely design approvals, coordination,
and on-schedule shop openings
- Provide
strategic design leadership by monitoring retail trends and enhancing mall
common areas and customer spaces
- Lead,
coach, and develop the DFS team, ensuring strong performance, capability
building, and effective team management
- Manage
key stakeholder relationships with tenants, consultants, contractors, and
internal departments to ensure smooth execution
- Oversee
mall enhancement, refurbishment, and expansion projects, providing design
input and consultation support
- Drive
continuous improvement by resolving operational and design issues in a
cost-effective and timely manner
